TERMS AND CONDITIONS
This is the most recent Terms of Service agreement as of July 9, 2017.
IF YOU DO NOT WISH TO ACCEPT ALL TERMS OF SERVICE FOR THE Social Rocket WEBSITE THEN PLEASE DO NOT REGISTER OR ACCEPT THIS AGREEMENT. Any natural or legal person visiting the website https://socialrocket.ca/ and intending to purchase a service or pay for a service shall become a customer. The socialrocket.ca service makes use of the official and unofficial API Instagram, but is not a certified or approved by the Instagram management. Any further changes modify and replace all former agreements.
We require your Instagram credentials in order to access your Instagram API.
To run our service we use your Instagram API to target your audience and drive traffic to your account. This is a legitimate marketing method which will increase your exposure and following with real organic followers. Social Rocket will only be used for promotional purposes for your account and account content on Instagram.
You acknowledge that the expected amount of followers, likes, and comments is not guaranteed. Experiences may vary based on the unique content of your account.
Images liked by Social Rocket or related services are chosen through hash-tagging – we cannot guarantee photos liked to be of appropriate material. (Example: photos containing nudity with the hash-tags #fitness #nutrition).
- PayPal & Payments
You agree that upon purchasing our services, that you clearly understand and agree what you are purchasing and will not file a fraudulent dispute via PayPal.
Your re-occurring payment term will automatically recur for the same amount on the same term if you fail to cancel or notify us for cancellation
Upon a fraudulent attempt to file a dispute, we receive the right, if necessary, to reset all followers and likes, terminate your account and/or permanently ban your IP address.
If you fail to reply within 1 week you will automatically forfeit any chance of a refund for that weeks and previous weeks payments and instead be applied “time” as service for the monies paid.
We require your Instagram username and password to obtain required information for Social Rocket services.By subscribing to a specific term, you must pay for the complete term time before canceling your subscription. If no notice your term time will fall into the exact same term time. If at any stage you would like to cancel your term please contact support to advise them of this & allow 24 hours.You agree by registering or accepting this agreement that you are at least 14 years of age.
You will in no way copy any programming, text or images used on the Social Rocket website without the written consent of a Social Rocket representative.
You will only use the Social Rocket website in a manner which follows all agreements made with Instagram on their Terms of Service page.
- Reviews & Public Usage
If asked for a Social Rocket review, we have the rights to utilize reviews publicly on forums, and websites unless specifically asked to remain confidential. We can remove your review if contacted – allow 24 hours and it will be removed.
Social Rocket is in no way liable for any account suspension, ban, or picture deletion done by Instagram.
Social Rocket will not be responsible for any damages you or your business may suffer. Social Rocket makes no guarantees of any kind, expressed or implied for the services we provide. Since Social Rocket uses the internet to deliver services, we cannot guarantee up time or availability of our website.
- Change of Terms
This Terms of Service is subject to change at any time. Notices of change will be considered given and effective on the date posted on our website. The changes made will become effective the date they are posted on our website. No further notice by Social Rocket is required upon your continued use of our website or software.
- Refund Policy
Since Social Rocket is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the product: in some cases the process times are slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed.
Unsatisfaction, if you are 100% unsatisfied and we can adhere to the results provided you will be granted a full refund.
Product not-as-described: such issues should be reported to our support department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.